08 May 2009 ~ Comments Off

Way to go GotVmail – we don’t accept email support so press one for unintelligible overseas or wait on hold until you die

Worth noting that these guys (formerly GotVmail – now Grasshopper) – cater to mobile professionals.
 
Yet have no easy way for a mobile professional to submit a support ticket.
 
Have a nice day…
 
 
——Original Message——
From: support@grasshopper.com
To: Wayne Schulz
ReplyTo: support@grasshopper.com
Subject: Acct 877-221-7751
Sent: May 8, 2009 9:00 AM
 
Hello,
 
Grasshopper Communications has discontinued the acceptance of regular email submissions to our help desk, in order to better streamline our approach to serving customers.
 
Please open a new ticket with us from within our Support Center:
https://support.grasshopper.com
 
Thank you for your cooperation as we continue to enhance turnaround time and the overall quality of our responses.
 
 
 
Wayne Schulz
http://www.s-consult.com
Schulz Consulting
160 Oak Street
Glastonbury, CT 06033
v: 860-516-8990

Posted via email from Wayne Schulz’s Posterous

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About

Wayne Schulz is a CT CPA and consultant. In his spare time he enjoys hiking, New York City, blogging, technology and searching for the perfect smartphone. He lives in Glastonbury CT with his two children. Contact Wayne by email at wayne@wayneschulz.com. (Important: We are not the manufacturer or seller of any items we've blogged so unfortunately we are unable to provide support or answer questions about them).

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